Best Western Heritage Inn - Concord

4600 Clayton Road, Concord, United States, 94521-7644  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Heritage Inn - Concord

 Paid Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Food/Drinks

Restaurant

 Meeting facilities

Meeting room

Overview

Best Western Heritage Inn is a 3-star superior property offering a non-smoking accommodation steps away from Waterworld California, The Jelly Belly Candy Company and Prewett Family Park. Offering international architecture, the property has welcomed guests since 1987.

The hotel is conveniently situated in a downtown area, close to hiking trails and parks. It is located 31km from Fairfield and just 5km from the center of Concord.

Guests will find themselves within 35-minute drive to Oakland International airport.

Rooms

Among other there are a kitchenette, satellite TV, individual climate control, a writing desk and a laptop-size safe in Best Western Heritage Inn rooms. They come with coffee/tea makers, a fridge and a microwave as well as bathrooms with a hairdryer, a roll in shower and complimentary toiletries.

Eat & Drink

Guests are offered a continental breakfast served in the lobby. A fine selection of authentic dishes is served at the 24-hour restaurant.

Services

Corporate travelers will be able to use a photocopier, a conference room and internet connection available on site.

Relax

The hotel offers an outdoor swimming pool and an indoor swimming pool to melt away the boredom of guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   123.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Vending machines
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Services

  • City shuttle service
  • Housekeeping
  • Self-service laundry
  • Newspaper service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Garden area

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Tea and coffee facilities
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Microwave
  • Refrigerator

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Older children/adults may stay for free in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Heritage Inn - Concord Concord location
Show big map »

Hotel Address:

4600 Clayton Road, Concord, United States, 94521-7644

Get directions
City Center
  • Concord
    4.4km
Airports
  • Bus stop
    7.3km
Restaurants
  • Strictly To Go Pizzeria (cuisine: Pizza)
    270 m
  • Chola's Restaurant (cuisine: Peruvian)
    430 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    123

Rooms and availability

Best Western Heritage Inn Guest Room
Guest Room
Bed type: 2 Queen Size beds or King Size bed or Queen Size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

QUADRUPLE 2 QUEEN BEDS-KITCHENETE

Room facilities
    Best Western Heritage Inn Deluxe Double RoomBest Western Heritage Inn Deluxe Double Room
    Deluxe Double Room
    Bed type: 2 Queen Size beds
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Best Western Heritage Inn - Concord Concord location
      Show big map »

      Hotel Address:

      4600 Clayton Road, Concord, United States, 94521-7644

      Get directions
      City Center
      • Concord
        4.4km
      Airports
      • Bus stop
        7.3km
      Restaurants
      • Strictly To Go Pizzeria (cuisine: Pizza)
        270 m
      • Chola's Restaurant (cuisine: Peruvian)
        430 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        123

      Best Western Heritage Inn Location

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      • Museums
      • Convention centers
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      • General

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      Click the hotel to go to the main hotel page.

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      What's nearby

      Popular areas

      • City Center - 4.3km

      Sport related

      • Sleep Train Pavilion - 4.1km

      Amusement

      • Master Links Miniature Golf - 300 m
      • Entertainment Zone - 4.4km

      Museums

      • Clayton Historical Society - 4.9km

      Parks

      • Monument Park - 3.9km

      Halls

      • Masonic Lodge - 2.1km
      • Clayton Valley Bowl - 2.3km
      • Centre Concord - 2.3km
      • Mount Diablo Womens Club - 2.4km
      • Concord Veterans Memorial Bldg - 4.4km
      • Cambridge Community Ctr - 4.9km
      • Concord Police Assn - 5.8km

      Universities, Institutes

      • Contra Costa Campus Library - 1.5km
      • California State University - 1.5km

      Local Attractions

      • Port Chicago Naval Magazine National Memorial - 4.2km
        Port Chicago Hwy., Concord
      • Waterworld California - 6.0km
        1950 Waterworld Parkway, Concord
      • Gardens at Heather Farms - 7.0km
        1540 Marchbanks Drive, Walnut Creek
      • Pixieland - 4.4km
        2740 E Olivera Rd, Concord
      • The Ruth Bancroft Garden - 6.2km
        1552 Bancroft Rd, Walnut Creek

      Restaurants Nearby

      • Strictly To Go Pizzeria - 270 m

        Address: 4702 Clayton Rd
        Phone: 925-671-2777

        81% likes this, based on 15 reviews
        Cuisine: Pizza

      • Hunan Restaurant - 540 m

        Address: 4804 Clayton Rd
        Phone: 925-827-4800

        86% likes this, based on 30 reviews
        Cuisine: Chinese

      • Chola's Restaurant - 430 m

        Address: 4375 Clayton Road
        Phone: 925-680-0718

        Cuisine: Peruvian

      • Buttercup Grill & Bar - 650 m

        Address: 4301 Clayton Rd
        Phone: 925-521-9224

        65% likes this, based on 10 reviews
        Cuisine: American

      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        123
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      • Pittsburg hotels - 14km

      Best Western Heritage Inn Reviews

      Guest reviews are submitted by our customers after their stay at Best Western Heritage Inn

      Individual guest reviews

      • Family with children
        7.4

        micro wave in room generous fridge in room clean remote

        room door security chain was broken, but repaired upon request

      • Group of friends
        7.4

        The staff was very friendly and helpful

        The bathroom toilet water was black when we first arrived, after flushing it there was a major black ring around the inside. . .very gross. Also the tub caulking was gross, as well as the tiles, floor and walls need some work. Just was not clean, did not look clean at all I would only recommened this hotel to friends and family if I knew they had fixed up the bathrooms.

      • Older travelers
        9.2

        The cost was excellent. I wish more would figure out that it works to not charge so much for rooms. We paid $115 in Redding at a Best Western that was not nearly as nice and it was right on the Freeway!!

        It was great and everyone was very helpful. I key did not work and they were great in getting it taken care of very quickly.

      • Family with children
        6.6

        Friendly and very helpful service. I especially liked that everyone was able to speak and fully understand English!

        To be honest the breakfast doesn't compare to Days Inn breakfast... The biscuits were bland and the country gravy... Tasted like the maid sprayed windex in it. I mean this as no offense... The breakfast is a luxury and isn't required... But I mean, if u want people to continue returning to this location... You want them to wake up to something nice... Not food that taste like the maid's cleaning bucket.

      • Older travelers
        6.6

        Outside appearance and the grounds were were very well kept. We were allowed to bring our pet, but the charge was a tad stiff.

        I was offended that the employees spoke Spanish to each other and not English. This was especially annoying during the continental breakfast as two employees ( one male one female) chatted behind as I was seated at a table non stop while working. Room 106 was a non-smoking room, yet there were two cigarette burns in the bedspread

      • Older travelers
        7.4

        I had read several reviews of the hotel and they were right on. This is a clean facility, good location, and friendly staff.

        The breakfast was very heavy on carbohydrates. There were no hard boiled eggs on Sunday morning and I ended up eating at a nearby restaurant.

      • Older travelers
        5.8

        Staff were pleasant and the pool was nice.

        The so-called accessible shower ran over everyday, so we had to build a wall of towels to try to soak up the water in the bathroom. My disabled wife fell on the slippery tile floor. It was a mess. The floors of the room were filthy and we found food and other waste unvacuumed. We asked for another accessible room, which was provided, but it was not accessible, so we had to stay in the awful room for the full seven days. The people in the room above us must have had a bunch of kids learning to tap dance, because they kept us awake on some nights. We feel that we should be given a discount for our stay or comped for another week in a room with a comfortable room. We intend to visit Concord a lot every year to see relatives.

      • Group of friends
        5.4

        we went to the service desk twice within an hr. asking for towels on our checkout day ,after anoter half hr. passed I called the front desk and they said sorry the'll be on thier way... we had to check out @ 11 am and had 4 people waiting an hr. and a half for towels ! ridiculous !! then they had the nerve to call the room @ 10:45 and tried to rush us out! we would of been long gone if they wouldn't of made us wait forever! I was not impressed

      • Older travelers
        4.2

        The preference section for this hotel on your site was completely ignored. Our choice was between a handycap room, a room that we had to call to have the door repaired & the heating/a/c unit worked on. The carpets were filthy. The shower had a mind of its own as it fluctuated between hot and cold. Adjacent rooms were noisy throughout the night. We did call other motels in the area, but nothing available that late in the afternoon. The staff was apologetic and took 50% off the bill. Bottom line is I would not stay again if it was free.

      • Single
        5.8

        Good sized bedroom with everything working

        Rather sad breakfast room being refurbished and although room service was provided ordering the night before not great. Had to fix a time (and breakfast arrived on time) but prefer fexibility of going when ready and choosing what I feel like at the time.

      • Older travelers
        7.0

        My best experience at the hotel would be the nice calm feeling when your in the room, its very calming, an the bed is very comfortable.

        the only problem that effected my stay was the party that was going on down stairs i wasnt able to go to sleep until around 11pm due to the noise (music an talking) i had felt it ruined my night but i just sucked it up an got over it, beside that my stay was nice

      • Family with children
        5.0

        Close to venue I went to Concord to attend.

        From the beginning I encountered difficulties. 1. Check in time is 3:00 pm. However, even though we were hanging around waiting for room to be cleaned from 2:30pm, they cleaned other rooms not waited for and did not even start on ours until the 2nd time I checked on the progress. This was well past 3:15 pm. 2. Room was at end of hall at office end of building and at 3:00 pm a live Hispanic band began playing loudly for group using their banquet hall. This sounded like it was in the room with us and went on until 10:00 pm. Unable to drown out with air conditioner and TV at full blast. 3. Found phone unplugged and when plugged in learned it was not functioning and they were not able to fix it. 4. Water lines in sink and tub had hot/cold on wrong sides, resulting in very dangerous situation. 5. Basically looked like nice place when built and not kept up very well. Everything just a little shoddy. 6. After all of this, did not get a reduced rate or offer for any compensation at all.

      • Older travelers
        10.0

        It was clean and comfortable. Also that pets were not a problem.

      • Group of friends
        7.8

        Water got turned off at 1am on first night we stayed there. We were unable to flush toliets or wash our hands-was due to water pipe issue, but it was resolved.

      • Older travelers
        3.8

        Checking out. We are used to at least 3 star hotels

      How to reach hotel

      hotel Best Western Heritage Inn - Concord Concord location
      Show big map »

      Hotel Address:

      4600 Clayton Road, Concord, United States, 94521-7644

      Get directions
      City Center
      • Concord
        4.4km
      Airports
      • Bus stop
        7.3km
      Restaurants
      • Strictly To Go Pizzeria (cuisine: Pizza)
        270 m
      • Chola's Restaurant (cuisine: Peruvian)
        430 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        123