Best Western Heritage Inn - Concord

4600 Clayton Road, Concord, United States, 94521-7644  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Heritage Inn - Concord

Free Wi-Fi
Free parking
Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Restaurant

Coffee/Tea in lobby

Shuttle

City shuttle service

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness center

Overview

Best Western Heritage Inn is a 2-star comfortable hotel providing a classic accommodation only minutes away from Berkeley Rep, Waterworld California and Pixieland.

The hotel is conveniently situated in a shopping area, close to gardens and hiking trails. The venue is 5 km away from the city center.

Oakland International airport can be reached in 35 minutes by car from Best Western Heritage Inn.

Rooms

The hotel offers 121 rooms. They are fitted with wireless internet, a laptop safe, individual climate control, ironing facilities and a work desk. Bathrooms come with a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

A breakfast is served in the lobby. Serving a wide assortment of dishes, Strictly To Go Pizzeria and Chola's Restaurant are about 300 meters from the property.

Services

Hotel services include 24-hour reception, housekeeping and laundry maintained by helpful staff.

Relax

On-site spa options feature a spa lounge and a sauna.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   121.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Vending machines
  • Exterior corridors
  • Carte blanche
  • Multilingual staff

Services

  • City shuttle service
  • Self-service laundry
  • Wake up service
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room facilities

  • Individual air conditioning
  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Best Western Heritage Inn - Concord Concord location
Show big map »

Hotel Address:

4600 Clayton Road, Concord, United States, 94521-7644

Get directions
City Center
  • Concord
    4.4 km
Airports
  • Bus stop
    7.3 km
Restaurants
  • Strictly To Go Pizzeria
    270 m
  • Chola's Restaurant (cuisine: Peruvian)
    410 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    121

Rooms and availability

Style King Room
Bed type: King-size bed
Check Prices
— Less information+ More information

Staying in style was in mind when designing this wonderful non-smoking room that comes with a knot-busting whirlpool to help you relax, extremely comfy king bed, flat screen TV, convenient kitchenette and free high-speed Internet access. In the morning don't leave without trying our complimentary hot waffles, delectable fresh fruit, sweet pastries, eggs, sausage, juice and more.

Room facilities
    Best Western Heritage Inn photos Room
    Standard Room
    Bed type: Double bed or 2 Queen-size beds or 1 Queen-size bed and 2 Single beds
    Check Prices
    • Free Wi-Fi
    — Less information+ More information

    Standard|DOUBLE KING BED NON SMOKING

    Room facilities
      Best Western Heritage Inn photos Exterior
      King Room
      Bed type: 1 Single bed or King-size bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Single room

      Room facilities
        Twin Room for Single Use
        Bed type: 2 Queen-size beds
        Check Prices
        — Less information+ More information

        Twin room sole use

        Best Western Heritage Inn photos Room
        Queen Room
        Bed type: 2 Single beds or 2 Queen-size beds
        Check Prices
        • Air conditioning
        — Less information+ More information

        2 Queen Beds, Smoking Room, Kitchenette, Whirlpool Tub, High Speed Internet Access, Full Breakfast

        Room facilities
          Triple Room
          Bed type: 2 Queen-size beds or Sleeping arrangements for 3 persons
          Check Prices
          — Less information+ More information
          Quadruple Room
          Bed type: Sleeping arrangements for 4 persons
          Check Prices
          — Less information+ More information

          Standard|QUADRUPLE TWO QUEEN BEDS

          Best Western Heritage Inn photos Exterior
          Deluxe Queen Room
          Bed type: 2 Queen-size beds
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Best Western Heritage Inn - Concord Concord location
            Show big map »

            Hotel Address:

            4600 Clayton Road, Concord, United States, 94521-7644

            Get directions
            City Center
            • Concord
              4.4 km
            Airports
            • Bus stop
              7.3 km
            Restaurants
            • Strictly To Go Pizzeria
              270 m
            • Chola's Restaurant (cuisine: Peruvian)
              410 m
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              121

            Best Western Heritage Inn Location

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            • Underground stations
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            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

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            What's nearby

            Popular areas

            • City Center - 4.3 km

            Sport related

            Amusement

            • Master Links Miniature Golf - 300 m
            • Entertainment Zone - 4.4 km

            Museums

            • Clayton Historical Society - 4.9 km

            Parks

            • Monument Park - 3.9 km

            Halls

            • Masonic Lodge - 2.1 km
            • Clayton Valley Bowl - 2.3 km
            • Centre Concord - 2.3 km
            • Mount Diablo Womens Club - 2.4 km
            • Concord Veterans Memorial Bldg - 4.4 km
            • Cambridge Community Ctr - 4.9 km
            • Concord Police Assn - 5.7 km

            Universities, Institutes

            • Contra Costa Campus Library - 1.5 km
            • California State University - 1.5 km

            Local attractions

            • Port Chicago Naval Magazine National Memorial - 4.2 km
              Port Chicago Hwy., Concord
            • Waterworld California - 6.0 km
              1950 Waterworld Parkway, Concord
            • Gardens at Heather Farms - 7.1 km
              1540 Marchbanks Drive, Walnut Creek
            • Pixieland - 4.3 km
              2740 E Olivera Rd, Concord
            • The Ruth Bancroft Garden - 6.2 km
              1552 Bancroft Rd, Walnut Creek

            Restaurants nearby

            • Strictly To Go Pizzeria - 270 m

              Address: 4702 Clayton Rd
              Phone: 925-671-2777

              81% likes this, based on 15 reviews

            • Hunan Restaurant - 540 m

              Address: 4804 Clayton Rd
              Phone: 925-827-4800

              86% likes this, based on 30 reviews
              Cuisine: Chinese

            • Chola's Restaurant - 410 m

              Address: 4375 Clayton Road
              Phone: 925-680-0718

              Cuisine: Peruvian

            • Buttercup Grill & Bar - 630 m

              Address: 4301 Clayton Rd
              Phone: 925-521-9224

              65% likes this, based on 10 reviews
              Cuisine: American

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              121
            Hotels nearby
            Motel 6 Concord
            2 stars
            3 km
            Days Inn Concord
            2 stars
            3 km
            Travel Inn Vallejo
            2 stars
            26 km
            Budget Inn Oakland
            2 stars
            29 km
            Berkeley Inn
            2 stars
            29 km

            Best Western Heritage Inn Reviews

            Guest reviews are submitted by our customers after their stay at Best Western Heritage Inn

            Average guest rating

            6.4out of 10
            Good
            Based on 24 reviews

            Guest reviews

            • Family with children
              7.4

              micro wave in room generous fridge in room clean remote

              room door security chain was broken, but repaired upon request

            • Group of friends
              7.4

              The staff was very friendly and helpful

              The bathroom toilet water was black when we first arrived, after flushing it there was a major black ring around the inside. . .very gross. Also the tub caulking was gross, as well as the tiles, floor and walls need some work. Just was not clean, did not look clean at all I would only recommened this hotel to friends and family if I knew they had fixed up the bathrooms.

            • Older travelers
              9.2

              The cost was excellent. I wish more would figure out that it works to not charge so much for rooms. We paid $115 in Redding at a Best Western that was not nearly as nice and it was right on the Freeway!!

              It was great and everyone was very helpful. I key did not work and they were great in getting it taken care of very quickly.

            • Family with children
              6.6

              Friendly and very helpful service. I especially liked that everyone was able to speak and fully understand English!

              To be honest the breakfast doesn't compare to Days Inn breakfast... The biscuits were bland and the country gravy... Tasted like the maid sprayed windex in it. I mean this as no offense... The breakfast is a luxury and isn't required... But I mean, if u want people to continue returning to this location... You want them to wake up to something nice... Not food that taste like the maid's cleaning bucket.

            • Older travelers
              6.6

              Outside appearance and the grounds were were very well kept. We were allowed to bring our pet, but the charge was a tad stiff.

              I was offended that the employees spoke Spanish to each other and not English. This was especially annoying during the continental breakfast as two employees ( one male one female) chatted behind as I was seated at a table non stop while working. Room 106 was a non-smoking room, yet there were two cigarette burns in the bedspread

            • Older travelers
              7.4

              I had read several reviews of the hotel and they were right on. This is a clean facility, good location, and friendly staff.

              The breakfast was very heavy on carbohydrates. There were no hard boiled eggs on Sunday morning and I ended up eating at a nearby restaurant.

            • Older travelers
              5.8

              Staff were pleasant and the pool was nice.

              The so-called accessible shower ran over everyday, so we had to build a wall of towels to try to soak up the water in the bathroom. My disabled wife fell on the slippery tile floor. It was a mess. The floors of the room were filthy and we found food and other waste unvacuumed. We asked for another accessible room, which was provided, but it was not accessible, so we had to stay in the awful room for the full seven days. The people in the room above us must have had a bunch of kids learning to tap dance, because they kept us awake on some nights. We feel that we should be given a discount for our stay or comped for another week in a room with a comfortable room. We intend to visit Concord a lot every year to see relatives.

            • Group of friends
              5.4

              we went to the service desk twice within an hr. asking for towels on our checkout day ,after anoter half hr. passed I called the front desk and they said sorry the'll be on thier way... we had to check out @ 11 am and had 4 people waiting an hr. and a half for towels ! ridiculous !! then they had the nerve to call the room @ 10:45 and tried to rush us out! we would of been long gone if they wouldn't of made us wait forever! I was not impressed

            • Older travelers
              4.2

              The preference section for this hotel on your site was completely ignored. Our choice was between a handycap room, a room that we had to call to have the door repaired & the heating/a/c unit worked on. The carpets were filthy. The shower had a mind of its own as it fluctuated between hot and cold. Adjacent rooms were noisy throughout the night. We did call other motels in the area, but nothing available that late in the afternoon. The staff was apologetic and took 50% off the bill. Bottom line is I would not stay again if it was free.

            • Single
              5.8

              Good sized bedroom with everything working

              Rather sad breakfast room being refurbished and although room service was provided ordering the night before not great. Had to fix a time (and breakfast arrived on time) but prefer fexibility of going when ready and choosing what I feel like at the time.

            • Older travelers
              7.0

              My best experience at the hotel would be the nice calm feeling when your in the room, its very calming, an the bed is very comfortable.

              the only problem that effected my stay was the party that was going on down stairs i wasnt able to go to sleep until around 11pm due to the noise (music an talking) i had felt it ruined my night but i just sucked it up an got over it, beside that my stay was nice

            • Family with children
              5.0

              Close to venue I went to Concord to attend.

              From the beginning I encountered difficulties. 1. Check in time is 3:00 pm. However, even though we were hanging around waiting for room to be cleaned from 2:30pm, they cleaned other rooms not waited for and did not even start on ours until the 2nd time I checked on the progress. This was well past 3:15 pm. 2. Room was at end of hall at office end of building and at 3:00 pm a live Hispanic band began playing loudly for group using their banquet hall. This sounded like it was in the room with us and went on until 10:00 pm. Unable to drown out with air conditioner and TV at full blast. 3. Found phone unplugged and when plugged in learned it was not functioning and they were not able to fix it. 4. Water lines in sink and tub had hot/cold on wrong sides, resulting in very dangerous situation. 5. Basically looked like nice place when built and not kept up very well. Everything just a little shoddy. 6. After all of this, did not get a reduced rate or offer for any compensation at all.

            • Older travelers
              10.0

              It was clean and comfortable. Also that pets were not a problem.

            • Group of friends
              7.8

              Water got turned off at 1am on first night we stayed there. We were unable to flush toliets or wash our hands-was due to water pipe issue, but it was resolved.

            • Older travelers
              3.8

              Checking out. We are used to at least 3 star hotels

            How to reach hotel

            hotel Best Western Heritage Inn - Concord Concord location
            Show big map »

            Hotel Address:

            4600 Clayton Road, Concord, United States, 94521-7644

            Get directions
            City Center
            • Concord
              4.4 km
            Airports
            • Bus stop
              7.3 km
            Restaurants
            • Strictly To Go Pizzeria
              270 m
            • Chola's Restaurant (cuisine: Peruvian)
              410 m
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              121